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This Privacy Policy document establishes how the collection, use, and transfer of information from customers or other individuals who access or use our website is conducted.
By using our services, you understand that we will collect and use your personal information as described in this Policy, in accordance with the Data Protection regulations (LGPD, Federal Law 13.709/2018), the consumer provisions of Federal Law 8078/1990, and other applicable Brazilian legal norms.
Thus, Endo Americas Industria e Comercio de Material Medico Hospitalar LTDA, hereinafter simply referred to as “Endo Américas”, registered under CNPJ nº 37.927.322/0001-90, in the role of Data Controller, undertakes to comply with the provisions of this Privacy Policy.
Our website collects and uses some of your personal data in order to enable the provision of services and improve the user experience.
1.1. Personal data provided by the data subject
1.2. Personal data collected automatically
In this sense, the collection of your personal data occurs as follows:
2.1. Consent
It is based on your consent that we process your personal data. Consent is the free, informed, and unequivocal expression by which you authorize Endo Américas to process your data.
Thus, in accordance with the General Data Protection Law, your data will only be collected, processed, and stored with prior and express consent.
Your consent will be obtained specifically for each purpose described above, demonstrating Endo Américas’ commitment to transparency and good faith towards its users/clients, in accordance with relevant legislative regulations.
By using Endo Américas’ services and providing your personal data, you are aware of and consenting to the provisions of this Privacy Policy, as well as knowing your rights and how to exercise them.
At any time and at no cost, you may revoke your consent.
It is important to note that revoking consent for data processing may result in the inability to properly perform some website functionalities that depend on the operation. Such consequences will be informed in advance.
Endo Americas ensures its users/customers their data subject rights as provided in Article 18 of the General Data Protection Law. Thus, you can, at any time and free of charge:
To exercise your data subject rights, you must contact Endo Americas through the following available means:
To ensure your correct identification as the data subject of the request, we may ask for documents or other proof to verify your identity. In this case, you will be informed in advance.
Your personal data collected by Endo Americas will be used and stored for the time necessary to provide the service or to achieve the purposes outlined in this Privacy Policy, considering the rights of data subjects and controllers.
In general, your data will be retained for the duration of the contractual relationship between you and Endo Americas. After the personal data retention period ends, the data will be deleted from our databases or anonymized, except in cases legally provided for in Article 16 of the General Data Protection Law, namely:
I – compliance with a legal or regulatory obligation by the controller;
II – study by a research body, ensuring, whenever possible, the anonymization of personal data;
III – transfer to a third party, provided that the data processing requirements set out in this Law are respected; or
IV – exclusive use by the controller, prohibited from being accessed by a third party, and provided that the data is anonymized.
That is, personal information about you that is essential for complying with legal, judicial, and administrative requirements and/or for exercising the right of defense in legal and administrative proceedings will be retained, despite the deletion of other data.
The storage of data collected by Endo Americas reflects our commitment to the security and privacy of your data.
We employ technical protection measures and solutions capable of ensuring the confidentiality, integrity, and inviolability of your data. Additionally, we have appropriate security measures in place to address risks and control access to stored information.
To keep your personal information secure, we use physical, electronic, and managerial tools aimed at protecting your privacy.
We apply these tools considering the nature of the personal data collected, the context and purpose of processing, and the risks that potential violations could pose to the rights and freedoms of the data subject.
Among the measures we have adopted, we highlight the following:
Endo Americas is committed to adopting the best practices to prevent security incidents. However, it is important to note that no virtual page is entirely secure and free of risks. Despite all our security protocols, issues solely caused by third parties, such as hacker attacks, or due to the negligence or imprudence of the user/customer themselves, may occur.
In the event of security incidents that could cause significant risk or harm to you or any of our users/customers, we will notify the affected individuals and the National Data Protection Authority about the occurrence, in accordance with the provisions of the General Data Protection Law.
In order to preserve your privacy, Endo Americas will not share your personal data with any unauthorized third parties.
Your data may be shared in exceptional situations, which are:
I – Legal determination, request, requisition, or court order with competent judicial, administrative, or governmental authorities.
II – In cases of corporate movements, such as mergers, acquisitions, and incorporations, automatically.
III – Protection of the rights of (simplified business name) in any type of conflict, including judicial matters.
7.1. International data transfer
Some of the third parties with whom we share your data may be located or have facilities in foreign countries. In such cases, your personal data will still be subject to the General Data Protection Law and other Brazilian data protection regulations.
In this regard, Endo Americas is committed to always adopting effective cybersecurity and data protection standards, making every effort to ensure and comply with legislative requirements.
By agreeing to this Privacy Policy, you consent to this sharing, which will occur according to the purposes described in this document.
Endo Americas uses cookies, which are text files sent by the platform to your computer and stored there, containing information related to site navigation. In summary, cookies are used to enhance the user experience.
By accessing our site and consenting to the use of cookies, you acknowledge and accept the use of a data collection system with cookies on your device.
You can, at any time and at no cost, change permissions, block, or refuse cookies. However, withdrawing consent for certain cookies may impair the proper functioning of some features of the platform.
To manage cookies in your browser, simply do so directly in the browser settings, in the cookies management area. You can access tutorials on the topic directly through the links below:
If you use Internet Explorer.
If you use Firefox.
If you use Safari.
If you use Google Chrome.
If you use Microsoft Edge.
If you use Opera.
We reserve the right to modify this Privacy Policy at any time, primarily due to adjustments made to our site or changes in legislation. We recommend that you review it frequently.
Endo Americas foresees the responsibility of the agents involved in data processing, in accordance with Articles 42 to 45 of the General Data Protection Law.
We are committed to keeping this Privacy Policy updated, observing its provisions, and ensuring its compliance.
Additionally, we also commit to seeking technical and organizational conditions capable of securely protecting the entire data processing process.
If the National Data Protection Authority requires measures to be taken regarding data processing by Endo Americas, we commit to following them.
10.1. Disclaimer
As mentioned in Topic 6, although we adopt high security standards to prevent incidents, no virtual page is entirely risk-free. In this regard, Endo Americas is not responsible for:
I – Any consequences resulting from users' negligence, imprudence, or lack of skill regarding their individual data. We guarantee and are responsible only for the security of data processing procedures and for fulfilling the purposes described in this document.
We emphasize that the responsibility for the confidentiality of access data lies with the user.
II – Malicious actions by third parties, such as hacker attacks, except if misconduct or deliberate behavior by Endo Americas is proven.
We emphasize that in the event of security incidents that could cause significant risk or harm to you or any of our users/customers, we will notify the affected parties and the National Data Protection Authority about the occurrence and take the necessary measures.
III – Inaccuracy of the information entered by the user/customer in the records necessary for the use of Endo Americas' services; any consequences resulting from false or maliciously entered information are entirely the responsibility of the user/customer.
Endo Americas provides the following means for you to contact us to exercise your data subject rights: